SHIPPING POLICY

WILDVERSE — SHIPPING POLICY

Last Updated: September 2, 2026

At Wildverse, we work to make sure your order reaches you safely and on time. Please read the following shipping information before placing your order.

1. Order Processing

  • Orders are generally processed and dispatched within 2–3 business days after the order is successfully placed.

  • Orders are not processed on Sundays or public holidays.

  • During sales, launches, holidays, or periods of high order volume, processing may take slightly longer.

  • Once your order has been dispatched, you will receive tracking details through the contact information provided at checkout.

2. Delivery Time

For orders within India:

  • Estimated delivery time is generally 2–5 business days after dispatch.

  • Delivery time may vary depending on your location, pincode, courier service, weather conditions, public holidays, or other circumstances beyond our control.

  • Remote and certain serviceable areas may require additional delivery time.

Please note: Delivery timelines are estimates and are not guaranteed delivery dates.

3. Shipping Charges

  • Free shipping is available on orders of ₹999 or above.

  • For orders below ₹999, applicable shipping charges will be displayed at checkout.

  • Shipping charges, if applicable, are calculated based on the order and delivery location.

4. Cash on Delivery (COD)

Cash on Delivery is currently not available on Wildverse.

All orders must be paid for online at the time of checkout.

5. Order Tracking

Once your order has been dispatched, you will receive tracking information.

You can use the tracking information to monitor the status of your shipment.

If your tracking information has not been updated for an extended period, please contact us and we will assist you.

6. Incorrect Address

Customers are responsible for providing a complete and accurate shipping address, including:

  • Full name

  • House/Flat number

  • Street/Area

  • City

  • State

  • Correct pincode

  • Contact number

Wildverse is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

7. Delayed or Lost Shipments

Although we work with reliable shipping partners, delays can occasionally occur due to circumstances beyond our control.

If your order appears to be significantly delayed or lost in transit, please contact us so that we can investigate the shipment with the courier partner.

8. Damaged Packages

If your package appears visibly damaged at the time of delivery, we recommend taking photographs or a video of the package before opening it.

If the product inside is damaged, please contact us as soon as possible with the required photographs/videos and your order details.

9. International Shipping

International shipping is currently not available on Wildverse.

We currently ship orders within India only.

We may introduce international shipping in the future and will update this policy accordingly.

10. Contact Us

For any shipping-related questions or concerns, please contact us through the Contact Us page on our website.

Please include your order number whenever contacting us regarding an existing order so that we can assist you faster.

Wildverse
Rule the Wild.